We’re pleased to share the exciting news that Southwell Leisure Centre will be operated by Creating Active Futures in partnership with Southwell Leisure Centre Trust from 1 April 2026.
Southwell Leisure Centre will remain open as normal, however you will need to re-join the centre on one of the membership options available here.
There will be some positive initial changes to improve your customer journey, including:
- App: You will be able to use our "LeisureCentre" app, to book your favourite classes and activities, as well as accessing a range of other member-only benefits.
- Booking systems: It will be even easier to book online - via the website, or the app.
Below are some frequently asked questions, which we hope will provide all of the information you need in advance of the transfer on 1 April. However, If your question isn’t answered below, please use the contact us page here and we will respond directly to your enquiry.
What will happen to my membership?
Your membership will not transfer to Creating Active Futures from 1 April. If you wish to continue using the facilities, you will need to rejoin the centre on one of the membership options available here. The membership you join on will start from 1 April.
What will happen to membership prices?
Our core membership prices for gym, swim and classes are remaining the same. We are also introducing some exciting new membership options to include multi-site access to Bingham Arena, Cotgrave Leisure Centre, Keyworth Leisure Centre, and Rushcliffe Arena, as well as offering an All-Inclusive membership at Southwell Leisure Centre.
A range of concessionary memberships for students, off-peak users, and corporate partners will still be available as well.
Why can’t I purchase my membership online?
We want to ensure that members are getting the best rates available and ensuring that everyone is on the membership they’re entitled to. To ensure this, some of our memberships are only available in person. We’ll be on site to answer questions and meet the community on various dates throughout March, these can be found here.
When can I meet someone and ask questions?
We’re really excited to meet the community using the facilities. We’ll be at the centre on various dates throughout March, these can be found here and by checking our social media.
How will I access the centre after 1 April?
You’ll have 2 options for your membership card, either using our handy app, where the membership card is available as well as being able to manage your bookings etc. You will also be able to collect a physical membership card from the reception after 1 April. When arriving you will scan your app or card at the reception desk to check-in and then be able to use the facilities. This will automatically attend you to any class or session booked. All classes must be booked in advance, anyone not on a class register will not be able to take part in the activity.
What will be happening to the group exercise classes?
We’re currently working with the instructors to make sure your favourite classes continue to run to the same timetable from 1 April. We’re also looking at opportunities to offer a wider range of classes and sessions in the future.
What’s happening to the Swimming pool?
We’re working with Southwell Leisure Centre Trust and our partners to complete the repair works to allow us to reopen the main Swimming pool. We aim for this to be completed and the pool to reopen by early Summer 2026. We will continue to provide updates when possible. So please follow our website and Instagram page here.
What other investment do you have planned for the centre?
As well as the significant investment in repairing and reopening the swimming pool, we have a number of other investments around the facility.
We’re introducing a wider range of gym equipment, including cardio, resistance and functional equipment. Keep an eye on our social media to find out more! We’re also investing in an improved music system for the gym rooms, and greater internet infrastructure for the initial opening.
We have longer term plans to increase and invest in the group exercise classes as well as other improvements, details of which we will share as plans are confirmed.
What is happening to the Sauna?
Once we have started operation of the facility and during the pool refurbishment closure we will use this time to ensure we meet our health and safety and insurance obligations. The whole poolside area will be reviewed and full availability of the facilities will be made available in due course.
Are you changing the opening hours?
Our priority is to ensure a smooth transfer to Creating Active Futures, the opening hours will remain the same for this time. We will communicate any changes on the website and social media.
How will I know what’s going on?
As well as keeping these Frequently Asked Questions up to date will send out emails (to those who register their interest or sign up to be a member for 1 April) with updates. We will also provide updates via Instagram and Facebook.
Will I still be able to book my classes through the website?
Once you’ve rejoined you will be able to book classes on this website and via our Leisure Centre app from 1 April. You will need to create a new account to be able to book your classes on the Leisure Centre app. You will receive an email on how to do this by Wednesday 1 April.
How do I access the app?
Once our app is ready to download we’ll be in touch. If you’ve rejoined we’ll send you instructions on how to download and register for our app.
Will my club or myself still be able to continue booking the facilities?
Yes! We’re working with Active4Today to assist in making contact with all of the current bookers. If you’d like to get in touch to discuss your ongoing bookings please click here.
What will happen to my child’s swimming lesson?
The pool at Southwell Leisure Centre will be closed for refurbishment until Summer 2026. During this time, customers can continue swimming at our nearby centres as part of our partnership with Southwell Leisure Centre Trust: Bingham Arena, Cotgrave Leisure Centre, Keyworth Leisure Centre, and Rushcliffe Arena. All pools in Rushcliffe Arena are available on a pay and play basis. Customers who join a swimming lesson programme at any centre can also enjoy free swimming across all pools.
Additional swimming lesson places have been made available to support pupils who previously used the learner pool at Southwell.
Get in touch with those centres today to get prices and book your space in their programmes through this time of refurbishment of the Southwell Swimming pool.
Our Swimming Lesson team is currently working to prepare for the reopening of the pools to provide a varied and interesting learn to swim experience. We will keep you updated on this as it progresses.
What will happen to my child’s gymnastics sessions?
We’re working with the gymnastics team to review the current programme in preparation for 1 April. Gymnastics members will need to rejoin into their class through our website to continue using the sessions. More details on this will be released soon. Express interest here and select 'Kids Activities' to be kept up to date.
If you have any other questions or queries regarding the transfer, please contact us here and we look forward to updating you with our exciting developments for the centre in due course.