We're currently experiencing a technical issue with class bookings on both our app and website. You may see unexpected charges or trouble loading classes when trying to book. We're working closely with our providers to resolve this as quickly as possible. Thank you for your patience and understanding.

How do I cancel a booking?

Cancelling your bookings is simple and can be done directly through the Leisure Centre app. To cancel your bookings, follow these steps:

Open the app and select ‘Manage Bookings’
You’ll see a list of your scheduled bookings
Choose the booking you wish to cancel
Select ‘Checkout,’ then ‘Remove/Cancel’*

For assistance with cancellations or refund inquiries, please contact your local centre.

*Terms and conditions apply for all booking cancellations, so please make sure to review them carefully.

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