FREQUENTLY ASKED QUESTIONS

Updated 26 September 2024

Exciting improvements coming to your centre!

We are excited to be investing over £160,000 in brand new, state of the art, Life Fitness gym equipment, including new cardio and resistance machines as well as new functional kit. 

• Cardio equipment with a range of different consoles including 24 inch and 16 inch “SE4” touch screens with full connectivity and a wide range of immersive on-demand workouts
• Top of the range “Insignia” resistance equipment 
• Improved range of cable resistance equipment from the “Signature” range
• Upgraded functional training area including new equipment

See our exciting mock ups and fly-through at the bottom of this page!

What are the proposed dates of refurb:

The main gym area will be closed for approximately a week whilst this refurbishment takes place - but the Free Weights Area will be open as normal.

• 9th & 10th December - Main gym closed allowing existing equipment to be removed 
• 11th, 12th & 13th December - Main gym remains closed whilst new equipment is installed
• 14th December - Newly refurbished main gym re-opens

What facilities will be affected?

The main gym will be completely unavailable during the refurbishment works, however the Free Weights Area will be open as normal and workouts in this area will be unaffected. 

All other areas of the centre will also be unaffected, including group exercise classes and activities in the swimming pool.

Due to the main gym being closed, there will be no inductions or programme review sessions available with gym staff and there will also be no junior gym sessions during w/c 9th December.
 

What will happen with memberships during this time?

Fitness Memberships will run as usual with the group exercise classes still scheduled to operate and the Free Weights Area available throughout.

All Fitness members will also have the option to utilise other facilities across the district, including Dereham Leisure Centre. 

Can I get inducted on the new equipment?

Yes absolutely! If you would like a physical induction on the new equipment you can contact the centre here to request this. Alternatively, new equipment will have QR codes which can be scanned to provide you with a step-by-step video tutorial.

How will I know what’s going on?

We will be sending emails to our members as well as updating our social media channels. We will also have communication on display in the centre updating you with the latest news leading up to and throughout the works. 

If you have any further questions please ask our reception team.