We're currently experiencing a technical issue with class bookings on both our app and website. You may see unexpected charges or trouble loading classes when trying to book. We're working closely with our providers to resolve this as quickly as possible. Thank you for your patience and understanding.

What should I do if I’ve forgotten my password?

Your login details are the initial email and password that you have selected when registering. If you have forgotten your password you can follow the below steps:

 

  • Navigate to the ‘Manage my bookings’ page, which will automatically bring up the login screen
  • On the login screen on the app tap 'Reset password'
  • Enter your email address on the 'Password Reset' screen and click submit
  • You will then receive an email with a link to reset your password

 

Further instructions would be included in the email. If however, you still appear to experience issues, please contact a member of staff at your local centre.
 

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