Banbury’s Spiceball centre has been given a big thumbs up by both customers and leisure industry inspectors.
Scores for service, tuition and facilities are among the best in the country, according to a report produced by the National Benchmarking Service (NBS) for Sports and Leisure Centres.
As part of the NBS study, more than 300 centre users were surveyed on key areas which included ease of booking, cleanliness, the quality of equipment and value for money.
Spiceball, which is operated by Legacy Leisure, was well ahead of the industry average scores in every area with the helpfulness of staff and the standard of coaching scoring particularly highly.
The report also praised Legacy Leisure’s management of the centre based on further measures such as efficient financial management, low energy consumption and maintenance costs.
“The results are a great reflection on the centre – we’re absolutely delighted with them,” said centre manager Graham Bleach.
“We have a very strong focus on quality and work hard to improve our performance whilst never forgetting the basics such as cleanliness and motivated staff. Everyone is pleased that their efforts are being recognised.”
Cherwell District Council deputy leader, Cllr George Reynolds, said: "Since we built the new Spiceball Leisure Centre six years ago, it's gone from strength to strength. The centre continues to provide excellent facilities to Cherwell residents and I want to thank and congratulate the staff in having achieved this recognition as one of the highest performing leisure centres in the country."