Wales Reopening

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WALES COVID-19 UPDATE

UPDATE - COVID SAFETY MEASURES REINTRODUCED  - UPDATED MONDAY 10 JANUARY

For members and customers at Cardiff International Pool and Gym

Following a recent government announcement in relation to the rising cases of the Omicron Covid-19 variant, we have implemented the following measures for everyone’s safety:

  • No more than 30 people are to be in an indoor setting at any one time - this means the gym area, group exercise classes and lane swims will be restricted to 30 people per session.

  • Children’s swimming lessons can continue to operate at full capacity.

  • To enter the gym, you must book prior to arriving - this is to safely limit the number of people in the gym area at one time. You can do this via the Leisure Centre app,  website or by ringing the centre.

  • A two metre social distancing rule will be in place - this means you will see less equipment available to use.

  • The leisure pool at Cardiff International Pool and Gym will be closed until further notice.

  • Face coverings will be mandatory whilst entering and walking around the centre. These are not needed when exercising.

HOW TO BOOK VIA THE APP

To make a gym booking via the app, you will need to:

  1. Tap ‘Make a booking’ on the home screen. Once the bookings screen has loaded, tap the ‘Gym’ tile.

  2. Use the timetable to select which date and time you wish to book.

  3. You will then be taken to a summary screen, tap ‘BOOK NOW’ to complete your booking.

​HOW TO BOOK VIA THE WEBSITE

To make a booking via the website, you will need to:

  1. Visit leisurecentre.com and select your centre.

  2. You will see a list of tabs in front of you, select ‘gym bookings’.

  3. Select the day and time of the session you would like to attend.

  4. Complete your booking by clicking ‘BOOK NOW’.


For members and customers at our leisure centres within the Vale of Glamorgan

Following a recent government announcement in relation to the rising cases of the Omicron Covid-19 variant, we have implemented the following measures for everyone’s safety:

Swimming Activities:

  • Children’s swimming lessons can continue to operate at full capacity.

  • We encourage all swimmers to arrive ‘beach ready’ where possible.

  • Swimming lesson spectators are asked to comply with two-metre social distancing rules, face covering requirements and be limited to one person (parent/guardian) at a time.

Gym:

  • From Wednesday 12 January you no longer need to book prior to using the gym. There remains a requirement to sign in at reception prior to entering the gym. Arrival can be at any time during our opening hours that is convenient to you.

  • A two metre social distancing rule will remain in place - this means you will see less equipment available to use.

  • Face coverings will be mandatory whilst entering and walking around the centre. These are not needed when exercising.

  • We will continue our enhanced cleaning measures.

  • Our self-cleaning measures are still in place - we ask that our members clean equipment before and after use.

Group Exercise Classes:

  • We continue to encourage booking prior to arrival for our group exercise classes to avoid disappointment. 

  • We ask that you arrive no more than 10 minutes prior to the start of your class

HOW TO BOOK VIA THE APP

To make a class booking via the app, you will need to:

  1. Tap ‘Make a booking’ on the home screen. Once the bookings screen has loaded, tap the ‘Classes’ tile.

  2. Use the timetable to select which date and time you wish to book.

  3. You will then be taken to a summary screen, tap ‘BOOK NOW’ to complete your booking.

​HOW TO BOOK VIA THE WEBSITE

To make a booking via the website, you will need to:

  1. Visit leisurecentre.com and select your centre.

  2. You will see a list of tabs in front of you, select ‘class bookings’.

  3. Select the day and time of the session you would like to attend.

  4. Complete your booking by clicking ‘BOOK NOW’.


FAQ’s

Can I book multiple visits to the centre in one day?

Yes, there is no limit to the number of times you can book and then visit the centre per day.

Is there any change to my membership due to the new restrictions?

Your membership does not change due to the new restrictions.

I’ve forgotten my password to the app

There is a ‘Reset Password’ button on the login screen. You will need to tap this button, enter your email address and follow the instructions in the email we send to you. 

How can I see and cancel my bookings

Tap ‘Manage my bookings’ on the home screen. This will take you to a list of all current bookings, tap on the booking you wish to cancel, and then press the ‘cancel’ button at the bottom of the screen.

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