Careers & Jobs

Duty Manager

Lex Leisure

Ilfracombe Gym and Swimming Pool

South West

Full time, permanent


Ilfracombe Swimming Pool & Gym

This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve. 

The position is based at our centre in Ilfracombe where the centre has recently seen a major investment with a brand new 30+ station gym and fully redecorated changing facilities. A new, more competitive membership product offering has been launched and a new 20 year contract with the Local Authority agreed.

This is a great opportunity for an ambitious and dedicated individual to have a real impact on the success of this centre.

The Opportunity 

We are looking for a highly proactive and professional Duty Manager to help deliver a safe and enjoyable experience to our customers.

You will need to possess exceptional personable skills and be able to work well as part of a team. 

You will be required to work in a way  which may include some early mornings, evenings and weekends to suit the needs of the Centre.

The Role 

  • To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.
  • To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.

  • To be available to work poolside on a regular shift or as and when required to ensure the delivery of the Centre programme

  • To ensure all Health and Safety procedures and responsibilities are carried out at all times. 

  • To deputise for the Centre Manager as requested.

  • To assist the Centre Manager in providing appropriate staff training and development.

  • To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented.

  • To identify and assess the feasibility of new activities which the Centre could provide.

  • To ensure all staff are kept informed of the Centre’s activities and special events.

  • To achieve maximum levels of participation in all courses and activities.

  • Monitoring cost effectiveness and highlighting and rectifying areas of low performance.

  • To produce performance records, statistics, targets and reports for programming and associated activities.

  • To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.

  • To ensure sufficient staff are available for the safe, high quality functioning of the Centre.

  • To assist in the management of the Centre’s quality assurance systems and procedures.

  • To coach and teach as required and generally assist with the running of events.

  • To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.

  • To undertake any regulatory requirements.

  • To be responsible and accountable for cash handling as required.

  • To undertake any other duties as may be required by the Centre Manager to ensure that the business objectives of the contract are achieved.

What can Lex Leisure offer you? 

  • Competitive salary 

Generous annual leave 

Free gym membership for you and a nominated person 

Employee health cash plan 

Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending 

Cycle to Work scheme 

Pension Scheme 

Company sick pay 

Career progression 

Training and development 

Lex Leisure is a well-established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people. 

How to Apply 

If you feel like you could bring some fresh ideas to the table we want to hear from you. Please apply with a letter of application and CV to

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.

Applications by: 01/08/2021